Effective Date: 15 Aug 2025

1. Product & Services Information

At Glocure AI, operated by La Cosmo Pharma Pvt. Ltd., we are committed to providing accurate and transparent information about all products and services listed on our platform — www.glocure.com. Every effort is made to ensure that product descriptions, ingredient lists, images, prices, and availability details are correct and up to date.

However, Glocure AI does not warrant that all content, including descriptions, colors, or images, is entirely accurate, reliable, or free of errors. Variations in product packaging, formulation, or updates from the manufacturer may occur. We reserve the right to modify, correct, or update information, including pricing and availability, without prior notice, even after an order has been placed. Product images are indicative and may differ slightly from actual items.

2. Product Use & Service Guidelines

All skincare, cosmetic, and wellness products or AI-driven services provided through Glocure AI are for personal and/or professional use only. Products, samples, or services received from Glocure AI must not be resold, redistributed, or used for unauthorized commercial purposes.

If a product or service purchased, received, or availed through Glocure AI causes irritation, side effects, or any adverse reaction, please note that Glocure AI and La Cosmo Pharma Pvt. Ltd. are not liable for manufacturer-related concerns. Responsibility for such issues lies solely with the brand, manufacturer, or respective service provider.

Users are advised to carefully review all product information and perform a patch test before full application. Those with skin sensitivities or existing medical conditions should consult a dermatologist or healthcare professional before use.

3. AI Recommendations & Advisory Disclaimer

The Glocure AI Skin Analyzer and recommendation engine use artificial intelligence to provide personalized skincare suggestions based on your data. These insights are for informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment.

Any recommendations made through Glocure AI — whether algorithmic or by listed experts — are meant to guide informed skincare decisions, not replace professional consultation. Glocure AI, La Cosmo Pharma Pvt. Ltd., and affiliates are not responsible for actions taken or results derived from AI recommendations or analysis outcomes. Always seek guidance from a certified dermatologist or medical professional for any clinical concerns.

4. Product Authenticity & Lab Testing

At Glocure AI, authenticity and safety are our top priorities. To ensure that all products listed on our platform are genuine, we work with third-party certified laboratories for product batch verification and ingredient authenticity checks.

Each product or batch may undergo random sample testing to confirm it meets quality and safety standards before being featured or sold on the platform. While we partner with verified suppliers and authorized brand distributors, Glocure AI does not manufacture products and relies on the integrity of brand certifications and third-party lab verifications.

This process helps ensure our customers receive only authentic, safe, and high-quality skincare and cosmetic products that meet the standards of La Cosmo Pharma Pvt. Ltd. and Indian regulatory guidelines.

For questions, concerns, or clarifications regarding these Terms and Conditions, please contact our customer support team at support@glocure.com.

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